Why Owens Corning Duration Shingles?

Owens Corning Shingles is the most cost efficient way to protect your home. Together with the Owens Corning and our high quality installs, we can ensure a roofing system that will last through New York’s toughest elements.

What separates Owens Corning Shingles from its competitors?

Owens Corning has built a strong reputation of quality over the years. The shingles are designed to last and provide an amazing look! With all the packed technology and innovation in their products, there is nothing that comes close to Owens Corning Shingles for its price.

How long can I expect my roof to last?

There are multiple variables that will affect your roof systems lifetime. Factors such as quality of install, ventilation and weather. With Rochester Pro Roofing, we know our roofing system is expected to last 25-30 years, with very limited maintenance. We can ensure that by the products we install and the high quality nature of our processes.

What can I expect during a roof replacement?

We will ensure that no detail is overlooked during your roof replacement. This includes how we tear off the old system, how we will avoid damage to the property and how we will ensure a perfect clean up. We separate ourselves, by making the process as smooth for you as possible, by covering all ground surfaces, covering up any air conditioning units and large landscaping with plywood protection. We understand all concerns you may have during the process, if you have any questions or concerns during the process, please reach out to the foreman on site.

What does the 10 Year Workmanship Warranty cover?

Our workmanship warranty covers you in the rare event of there being an issue with your new roofing system. This includes most cosmetic concerns, leaks or possible clean up issues. We Do our best to ensure that when we leave your property that everything is in order. Information on our workmanship warranty can be found on your estimate, or you can reach out to your salesmen for a copy.

What is a roofing system?

Your home’s roof is not only the shingles that are installed, but rather the entire system of materials that provides ultimate protection. The roof systems include the decking (plywood), underlayment, shingles, ventilation and insulation. All of these individual members combined, make your home’s roofing system. 

How do you determine that my home’s plywood needs to be replaced?

Your roof’s decking is the base of your roofing system. It is critical that it is an acceptable condition for installing a new roofing system. Factors that help us determine whether the decking is adequate is the decking strength, its moisture content and if it’s free from mold. To ensure your roofing system will last its complete life, all three factors must be met. Most roofs may have only a few sheets that need to be replaced, others may need to be entirely re-sheeted.

How do you ensure that my home will be free from all nails?

We can ensure a perfect clean up by tarping off all areas underneath the roof. Once all the tarps are cleaned, we utilize high strength magnetic rollers on all landscaping, grass and driveways. To make certain that the property is entirely cleaned up, we will walk around the property and ensure that no nails are left behind.

Do you reuse metal flashings?

Depending on the condition of the existing flashing, we may reuse it. It is rare that step flash will need to get replaced. The sales profession will look at all areas that have step flashing and will disclose any concern he may have regarding the step flashing.

Do you flash chimneys?

Yes, we custom bend, flash and cut all chimneys on the roof. We do this because the chimney penetration is one of the most common areas for leaking. Due to their complicated nature, we have developed our own process to ensure a leak free chimney for the life of the roofing system.

What is the process once I sign?

When you have made your decision and decide to sign with Rochester Pro Roofing, your sales representative will reach out and schedule a date to pick up the required deposit. The sales representative will also take a video of the property, and document the required information for delivery of the materials and dumpster. Typically on the date that the deposit is paid, you will know around how many weeks until we can get started on your project. Your sales representative will keep in contact with you regarding the exact date. We understand that having pallets of materials and a dumpster on your driveway is an inconvenience, this is why we do our best at scheduling deliveries at most, 2 days from expected start date. It is also why we schedule the dumpster pick up as soon as the project is completed. 

Why do you require a deposit?

All payment terms are clearly broken down in each of our estimates. A deposit covers both us as the contractor and you as an individual. We separate ourselves from our policy that does not allow for us to pay for another customer’s project using your deposit. We understand that it can be hard to find contractors you can trust, and this is why we only charge 33% of the total project and will not take your deposit until we have a clear start date. We will also not take deposits no more than a month in advance. This is all done to ensure that you have peace of mind knowing you found a contractor who you can trust.

Why do I need to replace my skylight during my roof replacement, if it is not leaking?

Rochester Pro Roofing must warranty every single project that is completed. We can not guarantee that a dated skylight will not leak. This is why we replace all skylights on your roof during a replacement. If you have any questions regarding your skylights, please reach out to your sales professional.

How do I know your pricing is fair?

We understand the difficulty in finding a contractor you can trust. At Rochester Pro Roofing, we pride ourselves in our fair pricing policy. Every single project is priced the exact way. During a sales appointment, our sales professional will measure and document all items. Using our pricing sheet, all measures and items will be analyzed and a price will be created. If you have any questions regarding your price for your project, please reach out to your sales professional.

How many nails do you install per shingle?

We install a minimum of 6 nails per full shingle.

Do you roof over my existing roof?

No, we do not install roofs over existing roofing systems. We require that all roofs that we do, are done the right way. The only way to ensure that it is to completely tear off the old roof system. 

What is Ice and Water Shield?

Ice and water shield is a peel and stick underlayment that is installed directly onto your roof’s decking. Over time, it will seal itself and all nail penetration’s and provide a barrier so that water and ice does not build up and create leaks. It is installed along every eve, valley, penetration and wall/step flashing detail.

What is premium synthetic underlayment?

Synthetic underlayment is very similar to the traditional felt paper used in the past. Synthetic underlayment differentiates itself by its toughness, durability and its water shedding ability.

How do you make certain my home has adequate ventilation?

Our highly trained sales professionals will inspect your home to be sure that your home has proper roof ventilation. Any concerns the sales profession finds, they will be sure to bring it to your attention. 

Why do you remove my box vent units in favor of ridge ventilation?

It is abundantly clear that box ventilation systems fall far short of ridge ventilation. Box vents are prone to leaks, damaged easily and do not provide that adequate opening for proper airflow. Ridge ventilation not only gives your roof a slicker, modern look, but also increases positive airflow for your roofing system.

How do I know if my roof needs to be replaced?

As with anything on your home, your roof has a lifetime. Signs of age may be, heavy moss growth, dark streaking, sparkling look caused from exposed fiberglass, exposed nails or even completely blown off shingles.

What are some factors that affect price in my roofing project?

Steepness, amount of layers, difficulty, age, penetrations, extra detail work and material cost are all factors that go into pricing your roofing project.

Am I able to purchase materials myself to save on the total cost of my roof replacement?

It is standard that we order all roofing material for the project. We have developed strong relationships with both manufacturers and distributors to get the lowest market price on materials that the average consumer does not have access to.

How do you safely get all materials on the roof?

During the process our installers will set up the power ladder. The power ladder is a machine that allows for us to haul all shingles and materials to the roof safely without tiring out our employees.

At what time does a roof replacement generally begin?

Depending on the distance needed to drive in the morning, we begin tearing off between the hours of 7:00 am to 8:00 am. 

How do you ensure that it does not rain during the replacement of my roof?

We try our best to schedule your roof replacement on days it does not rain. In rare events there may be a surprise weather system that may come through. We ensure that your home is protected in the event of a rain event, with tarps and water tightening after a section has been torn off.

What does watertight mean?

Watertight means the roof areas have been completely torn off and all underlayments have been installed properly and are free of any penetrations. 

What are the stages of a roof replacement project?

The first step is preparing the area around the home. During this step we place tarps all around the home and drop tarps from the bottom of the roof’s eves. We will move any furniture out of the way and construct plywood protection over anything that is needed. Next we begin the tear off process. During this stage we are removing and inspecting all areas of the roof. Once all areas are free of nails and the necessary decking was replaced, we will begin installing ice and water shield and the premium synthetic underlayment, to make watertight. When watertight, we will draw up the rest of the roofing material and start installing your new roofing system. Finally when the entire roof is complete, we will finalize the clean up portion and do a final walk around to ensure that everything is in order.

Do you provide any discounts?

Yes! We offer a cash discount. Please reach out to your sales professional for more information regarding a cash discount.


What is commercial roofing? Commercial roofing refers to the installation, repair, and maintenance of roofs on commercial buildings, such as offices, warehouses, retail spaces, and industrial facilities.

What types of commercial roofing materials are available? Commercial roofing materials vary widely and may include options like built-up roofing (BUR), single-ply membranes (EPDM, TPO, PVC), metal roofing, modified bitumen, and green roofing systems.

How long can I expect a commercial roof to last? The lifespan of a commercial roof depends on the material used, maintenance, and environmental factors. Generally, commercial roofs can last between 15 to 40 years.

What factors should I consider when choosing a commercial roofing system? When selecting a commercial roofing system, consider factors such as the building’s location, climate, budget, energy efficiency, and the roof’s required maintenance.

Is regular maintenance necessary for commercial roofs? Yes, regular maintenance is essential to prolong the life of a commercial roof and identify potential issues early on. Scheduled inspections and timely repairs can prevent costly damage.

How often should I have my commercial roof inspected? It’s recommended to have your commercial roof inspected at least twice a year, ideally in the spring and fall, to address any post-winter or pre-winter concerns.

Can I install a new roof over an existing one? In some cases, yes. However, it depends on local building codes, the condition of the existing roof, and the type of new roofing system you plan to install. Consult a roofing professional for an evaluation.

What are “cool roofs,” and are they beneficial for commercial buildings? Cool roofs are designed to reflect sunlight and absorb less heat, making them energy-efficient. They can help reduce cooling costs and improve indoor comfort in commercial buildings.

Are there any environmentally friendly roofing options for commercial buildings? Yes, green roofing systems, which incorporate vegetation and eco-friendly materials, are environmentally friendly choices for commercial buildings. They provide insulation, reduce stormwater runoff, and improve air quality.

What steps should I take if my commercial roof is leaking? If you notice a leak, act quickly to mitigate damage. Temporarily contain the leak with buckets or tarps and contact a professional roofing contractor immediately for repairs.

Can I perform repairs on my commercial roof myself? Commercial roofing repairs can be complex and hazardous. It’s best to leave repairs to experienced professionals with the necessary equipment and expertise.

What should I do if my commercial roof is damaged by severe weather? After a severe weather event, conduct a visual inspection if it’s safe to do so. Document the damage and contact your insurance provider and a roofing professional to assess the extent of repairs needed.

How can I extend the life of my commercial roof? Regular maintenance, prompt repairs, and ensuring proper drainage are key to extending the lifespan of your commercial roof. Implement a maintenance plan and work with a reputable roofing company.

Is roof coating a good option for my commercial building? Roof coatings can be a cost-effective solution to extend the life of your commercial roof. They provide an additional layer of protection against the elements, UV rays, and water infiltration.

How do I choose a reliable commercial roofing contractor? When selecting a roofing contractor, consider their experience, certifications, insurance coverage, customer reviews, and the warranty they offer for their work. Obtain multiple quotes before making a decision.

What are the signs that my commercial roof needs replacement? Signs that indicate the need for commercial roof replacement include frequent leaks, extensive damage, age nearing the end of its expected lifespan, persistent mold or mildew growth, and recurring repair issues that are no longer cost-effective.

Can I install solar panels on my commercial roof? Yes, solar panel installation on commercial roofs is a popular eco-friendly option to generate renewable energy and reduce electricity costs. However, it’s crucial to ensure that the roof can support the additional weight and that the solar panel installation does not compromise the roofing system’s integrity.

Are there any incentives for installing energy-efficient roofing systems on commercial buildings? Many governments and local municipalities offer incentives, tax credits, or grants for commercial buildings that install energy-efficient roofing systems. These incentives aim to promote sustainability and reduce energy consumption. Check with your local authorities or energy efficiency programs to see if your project qualifies for any incentives.

What is roof flashing, and why is it essential for commercial roofing? Roof flashing is a material, typically metal, used to waterproof and protect vulnerable areas of the roof, such as joints, corners, and transitions. Proper flashing installation is critical as it prevents water from seeping into these vulnerable spots, reducing the risk of leaks and water damage.

Can I install a new commercial roof during the winter months? While it’s possible to install a new commercial roof during the winter, it can be more challenging due to cold temperatures and potential weather disruptions. Cold weather may affect the adhesion of certain roofing materials like adhesives and sealants. It’s best to consult with a roofing professional to determine the feasibility and potential limitations of a winter roofing project.

What is the best way to maintain my commercial roof to ensure its longevity? To maintain your commercial roof effectively, establish a regular maintenance schedule with professional inspections. Clear debris regularly, keep gutters and drains clean, address any repairs promptly, and ensure that all rooftop equipment is properly installed to avoid damage.

How can I identify if my commercial roof has sustained hail or storm damage? After a hail or storm event, conduct a visual inspection of your commercial roof. Look for signs of dents, cracks, punctures, missing shingles or tiles, and granule loss on asphalt shingles. If you suspect damage, contact a roofing professional to perform a thorough assessment.

What are “roofing warranties,” and what types are available for commercial roofs? Roofing warranties provide coverage for specified periods, offering protection against certain defects and failures. There are typically two main types of roofing warranties: manufacturer warranties, which cover the roofing materials, and workmanship warranties, provided by the roofing contractor, which cover the installation work.

Can I convert my flat commercial roof to a pitched roof? Converting a flat commercial roof to a pitched roof is possible but may involve significant structural modifications. It’s essential to consult with a structural engineer and roofing professional to assess the feasibility, cost, and potential impact on the building’s integrity.

How do I determine the right commercial roofing contractor for my project? To choose the right commercial roofing contractor, consider factors such as their experience in commercial roofing, certifications, licenses, insurance coverage, past projects and references, safety practices, and adherence to local building codes. Obtain multiple quotes, compare their proposals, and select a reputable contractor that meets your specific needs and budget.

What are the benefits of hiring a certified commercial roofing contractor? Hiring a certified commercial roofing contractor provides several advantages. Certified contractors have undergone specialized training and demonstrated their expertise in installing and repairing commercial roofs. They are more likely to offer high-quality workmanship, adhere to industry standards, and provide warranties for their services, giving you peace of mind.

How can I prevent ponding water on my commercial flat roof? Ponding water on a flat commercial roof can lead to structural issues and leaks. To prevent this, ensure the roof’s design allows for proper drainage and slope. Regularly clean and maintain gutters, scuppers, and downspouts to ensure water flows freely off the roof.

What is the cost range for a typical commercial roofing project? The cost of a commercial roofing project can vary significantly depending on various factors, including the size of the roof, the chosen roofing material, location, complexity of the project, and any necessary repairs. It’s best to get quotes from multiple contractors to get an accurate estimate for your specific project.

Is it possible to repair a commercial roof, or do I need a complete replacement? Whether you need a repair or replacement depends on the extent of the damage and the age of your commercial roof. Small isolated issues can often be repaired, but if the roof is approaching the end of its lifespan or has extensive damage, a replacement might be more cost-effective in the long run.

Are there any regulations or permits required for commercial roof installations or replacements? Yes, commercial roofing projects are subject to local building codes, zoning regulations, and permit requirements. The specific requirements vary depending on your location and the scope of the project. A reputable roofing contractor will typically handle the necessary permits and ensure the installation complies with all relevant regulations.

What safety measures should I consider when conducting repairs or maintenance on my commercial roof? Safety should be a top priority when working on a commercial roof. Ensure that all workers are equipped with appropriate personal protective equipment (PPE) and are trained in safety protocols. Implement fall protection systems, barricade off hazardous areas, and conduct work during favorable weather conditions to minimize risks.

Can I install a rooftop HVAC unit or other equipment on my commercial roof? Yes, rooftop HVAC units and other equipment are commonly installed on commercial roofs. However, it’s essential to ensure that the roof structure can support the additional weight and that the equipment installation is done correctly to avoid damaging the roofing system.

What are “roofing membranes,” and how do they benefit commercial roofs? Roofing membranes are flexible sheets used as the top layer of commercial roofing systems. They provide a waterproof barrier, protecting the underlying layers from moisture and UV damage. Membranes like EPDM, TPO, and PVC are popular choices for their durability and energy efficiency.

Can I install a commercial roof over a sloped roof? Installing a commercial roof over a sloped roof is possible in some cases, but it may not be the best solution. Adding another layer of roofing can increase the weight load on the structure and lead to potential issues. It’s best to consult with a roofing professional to determine the most appropriate course of action.

What steps can I take to improve the energy efficiency of my commercial roof? To improve energy efficiency, consider options such as installing cool roofing materials that reflect sunlight and reduce heat absorption. Additionally, proper insulation and ventilation can help regulate indoor temperatures and reduce the workload on heating and cooling systems.

What separates Rochester Pro Roofing from its competitors?

We pride ourselves in being completely transparent and honest with our customers. We understand the privilege of any customer trusting us with their greatest investment, and we don’t not take that privilege for granted. We treat every home as if it were our own. We are in the business of people and creating strong relationships with everyone that we do business with.

If you have any questions, Please reach out!

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